Unique "coffee shop president"

In a corner of the office of the People's Committee of Dong Thap Province, there are several stone chairs, surrounded by ornamental plants and the sign board "Coffee businessman - business" ...

Chairman and Secretary of Dong Thap Business Enterprise at 6:45 am at the chairman's cafe - Photo: VAN TRUONG

Every morning the chairman and the vice chairmen come here directly to hear and resolve the recommendations of the business.

This cafe was born from the idea of Mr. Nguyen Van Duong (Chairman of the provincial People's Committee), so businesses called it a chairman cafe. There have been a lot of difficulties and obstacles that businesses have removed at this shop.

Many inappropriate policies were amended and supplemented from enterprises' comments. In late April and mid-June 2016, Prime Minister Nguyen Xuan Phuc twice reminded and suggested that the provincial learning leaders of Dong Thap province should spend time meeting and drinking coffee, directly addressing difficulties for businesses.

Waiting for businesses to ... suffering
6:30 am, gray, seems to be about to rain. Mr. Duong walked from the dormitory of the People's Committee Office to the coffee shop. A few minutes later PPC office staff were present.

Mr. Duong glanced at his watch: "It's going to rain, probably no one will come today". He waited patiently, opened the tablet to review his work schedule, and took advantage of the documents he had just transferred.

A moment later, a black car appeared. Ms. Ta Thu Thuy - director of Phuong Thanh Company in Chau Thanh district - walked into the coffee shop and shook hands to greet everyone. Doctor Luong Ngoc An, director of Thai Hoa Hospital in Cao Lanh City, also traveled by motorbike.

"Listen to you report that she has something urgent to tell me right?" - Mr. Duong opened. Ms. Thuy hesitated: “Yes, my company just received a letter from the Tax Department announcing a fine of more than VND 200 million for delayed payment of corporate income tax. Thanks to you guys, but right now, exporting rice is difficult, and the penalty will be too dead! ”.

Mr. Duong continued: “I remember that enterprises investing in the agricultural sector enjoyed preferential investment policies. Has your company enjoyed any incentives yet? ”.

Ms. Thuy replied: "No yet". Mr. Duong turned to talk with the head of the Tax Department for a while and then said: “You guys have checked and found that in this case I was not at fault so the province agreed not to punish. Today, the Department of Taxation will send a staff directly to her to guide the procedures for requesting the provincial People's Committee to give investment incentives. "

A few days later, Ms. Thuy received a decision of the provincial People's Committee to approve Phuong Thanh Company's investment incentives until the end of 2019. Therefore, Ms. Thuy has not only been fined 200 million VND, but also enjoyed a preferential amount of over 1 billion VND. again.

Ms. Thuy revealed: “On the day of drinking coffee with President Duong, I told the story of being late for the ferry, I almost did not meet the provincial leaders. Three days later someone came to the company to send me a priority card by ferry. It's rare to see a leader who cares about small business issues like that. ”
Dr. An's Thai Hoa Hospital also received the good news that the Provincial People's Committee agreed to support more than 30 billion VND to implement the social security policy for patients.

Mr. Vo Van Hanh - Director of Thuan Thanh Thap Muoi Co., Ltd. - said he rented 2 hectares of land in Thap Muoi district to build factories. The application for seven months has not been resolved yet, so he went to the chairman's cafe to meet Mr. Duong den. His problem was that in order to get a red certificate for a construction permit, he had to pay land rent.

His field of investment is entitled to tax incentives and tax exemptions, so the tax office requires him to submit a complete dossier of completion, that is to complete construction in order to be considered for tax exemption.

The Department of Construction said it would only grant construction permits when he had completed his tax obligations and was given a red book. Administrative procedures "chicken or egg in advance" made him listless but the project is still ... on paper.

After that, Mr. Duong instructed to remove the bottleneck at the Tax Department, and settled Mr. Hanh in debts related to procedures related to the construction field. When the work is completed, add it later.

Thai Binh Dong Thap Company when investing in construction of Phu Hiep market faced similar difficulties and was also handled by Mr. Duong in the same way. Currently, these two enterprises are building their works.
Delete the "ask-for" problem

Mr. Nguyen Van Duong said that before, the province also handled administrative procedures or recommendations of enterprises according to the process. Businesses send documents to the Provincial People's Committee, then the leaders consider that issue is the responsibility of the departments, agencies and agencies, then sign them for advising.

“Sometimes it takes more than three months after the provincial People's Committee issues a dispatch to answer the enterprise's proposal. While waiting for the provincial People's Committee to resolve, the business has lost opportunities to do business or sink deep into difficulties. Many people frankly lose faith in the government. All of that I feel guilty ”- Mr. Duong said.

In the beginning of 2016, Mr. Duong instructed to make stone tables, put some ornamental pots, hang dozens of orchid rolls next to the Cafeteria Office of the Provincial People's Committee so that in the early morning, he would enlist the business before the meeting or business trip.

He established a division in charge of solving difficulties for businesses and assigned the Foreign Affairs Office of the Provincial People's Committee Office to inform and receive registration to meet with the provincial leadership from 6:30 every day at the chairman's cafe by phone "hot. ”0919.022299 (email: doingoai.vpubdt@gmail.com).Businesses that register and send content in advance will be researched and advised by industries to answer immediately while having morning coffee. If you need to check the documents, you will direct the responsible department to review and give the fastest answers.

“Dong Thap is still poor, so it is necessary to join hands of businesses. Dong Thap province invites businesses to invest, how can young people consider this pink lotus land to be a startup country. The way here was too far away, and I sat down at the desk to force businesses to follow the same rules and regulations as anyone else.

The people of the West are inherently hospitable, whenever guests come, they must welcome and treat them properly. Me and my provincial leaders thought so, so we set up this coffee shop and went to work one hour early to work in the morning. Leaving the story of asking-giving, businesses like taking off the burden of thousands of pounds, I feel comfortable too ”- Mr. Duong shared.

Mr. Nguyen Van Duong (seated on the left) contacted and resolved business proposals at the chairman's cafe every morning - Photo: VAN TRUONG

Over the past six months, dozens of businesses have come here to meet Mr. Duong to denounce suffering, even to give suggestions and donations to help the locality develop. Many of the cases mentioned by Mr. Duong have been resolved in "a note", while the authorities have made appointments to go back and forth for months.

For example, on June 15, Mai Linh Company in Dong Thap "denounced" having difficulty in applying for badges again to invest in new vehicles, causing insufficient cars to serve passengers and affecting his life. I drive a taxi. After listening, Mr. Duong immediately instructed the company to give badges to the company because people could drive by new cars, be safer and solve jobs for drivers. And when checking, inspecting if this company has any mistakes, then handle and overcome later.
Or Lien Viet Post Joint Stock Commercial Bank of Dong Thap branch would like to cancel the decision of VND 4.2 million imposed by the Provincial Tax Department due to late payment of VAT more than VND 65.00; CIT more than VND 244,000. Although the fine is not much, it will affect the reputation of the bank. When the cause of the late tax payment is due to improper use of the form, the provincial People's Committee requests to cancel this sanctioning decision.

There are also a number of businesses such as My Phu Hung Company in Cao Lanh City who come to the coffee shop for suggestions and donations. This company said that the decision on registration fees for cars and motorbikes of Dong Thap Province People's Committee is being applied is not appropriate, usually higher than neighboring provinces. This made the people uneasy and some people asked acquaintances to buy a car and register in your province then use it in Dong Thap to cause loss of revenue.

Upon hearing this, Mr. Duong instructed the Department of Finance to coordinate with the Provincial Tax Department in reviewing, adjusting and supplementing this regulation immediately to suit the reality. “Anything that is beneficial to the people or the business and that complies with the law must be done immediately.

I have instructed relevant departments and agencies to shorten the time to resolve administrative procedures at this agency so that enterprises can receive investment licenses as quickly as possible, not on the right date and on time as prescribed. "- Mr. Duong said.

Secretary of the Provincial Party Committee drinks coffee with young businessmen

When not going on business trips, Mr. Le Minh Hoan (Secretary of Dong Thap Provincial Party Committee) also stopped by the chairman's coffee shop to listen to the enterprises' feedbacks to coordinate with the provincial People's Committee to give solutions.

Mr. Hoan himself also has a monthly coffee appointment with the young entrepreneur club of Dong Thap province. Sometimes in this shop, sometimes in another shop.

His purpose is to enjoy coffee at every beverage bar in Cao Lanh City. Here, he not only listened to their reflection, but also advised them on how to solve difficulties encountered when starting a business.
Mr. Hoan is often invited to talk about economy, starting a business ... in various places. When knowing which training course is useful for businesses, he sends extensive information emails to the provincial enterprises registering to attend and directs the provincial People's Committee to support them with 50% of the funding.
VAN TRUONG / tuoitre.vn